Return, Refund and Cancellation

Thank you for shopping at Nauratan Masala Store.If you are not entirely satisfied with your purchase, we’re here to help.Our products can be returned within 3 days of the original purchase of the product.To be eligible for a return, please make sure that:

  • The product was purchased in the last 3 days
  • The product is in its original packaging
  • Refund will be initiated in 7 working days

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:
By email: wecare@nauratanspices.com

Send the product with its original packing to:
Nauratan Masala Store,
214, Naya Bans Road, Khari Baoli, Delhi – 110006.

Cancellation

You can cancel your purchase in 1 working day and the amount will be refunded in 7 working days.

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Nauratan Masala Store.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

Please contact us before you send the product:
By email: wecare@nauratanspices.com